Total submissions
5
Every complaint in the public register.
Complaint operations
Public complaint register
Anyone can raise a complaint with or without an account. Every request then moves through two signed-off gates — a complaint approver, then the administrator — with a timestamped timeline visible to everyone.
Awaiting approver
1
Submitted and not yet reviewed.
20% of all complaints
Awaiting admin
1
Approved, pending final sign-off.
20% of all complaints
Completed
1
Closed by the administrator.
20% resolution rate
Complaint approvers and administrators sign in to action pending requests. Public visitors can still follow every complaint and its timeline.
Staff sign-inApproval pipeline
Where every complaint currently sits in the two-step sign-off.
-
1
Submitted
Awaiting the approver.
1 open
-
2
Approver review
Complaint approver checks details.
1 in review
-
3
Admin sign-off
Final approval by the administrator.
1 waiting
-
4
Completed
Closed and visible to the public.
1 closed
Submitted · awaiting approver
1
Approver reviewing
1
Approved · awaiting admin
1
Completed
1
Recent submissions
Newest complaints across the public register.
| Complaint | Status | Submitted | Actions |
|---|---|---|---|
Trash Collection
#0005 · neighbor@example.com |
Rejected | Open | |
Water Leak
#0004 · parkuser@example.com |
Completed | Open | |
Noise Complaint
#0003 · resident@example.com |
Awaiting admin | Open | |
Pothole on Main St
#0002 · driver@example.com |
Approver reviewing | Open | |
Broken Streetlight
#0001 · citizen1@example.com |
Awaiting approver | Open |
File a complaint
Submit anonymously or with your own contact email.
Complaint register
Every public complaint with its live status badge.
Workflow timeline
Follow each complaint through the two sign-off gates.
Approver & admin sign-in
Action complaints waiting in the approval queue.